Wednesday, October 22, 2008

Nice People/Warm Welcome

Jeremy and I went and got our new driver's licenses today. We had gone on Saturday, but there was a huge crowd and I forgot our checkbook. No big deal. We grabbed the paperwork and decided to go today. Nobody ever enjoys the thought of having to go to the DMV. We envisioned waiting forever and getting our licenses, no more, no less.

Instead, we were very surprised by the entire experience. The estimated wait time was about 2 minutes, but there were a couple of people ahead of us that had some issues with whatever, so we waited a little longer, probably no more than 30 minutes. When we approached the counter, we met a man who seemed slightly gruff, not extremely friendly. We laid out our paperwork, and he examined our mail and questioned us as to why some people put the east in front vs. behind the street name. I can't speak for Jeremy but I was a little confused and apparently being a little slow this morning. I think either that or I'm just not used to DMV employees with a sense of humor.

Once all of the paperwork was settled, he started to enter our information into the computer. He asked us how long we had been in the city and if we'd ever been here before. Because he found out we were new to the area as in just moved here a month ago, he not only gave us information and directions to where to change our tags, he gave us a map, and then a list of area restaurants that he enjoyed. He sat there for 10 minutes handwriting the restaurant names and how to get to each of them. He then walked us through how to get to each one and what was good about the food. When he finished with our paperwork and we went to wait for our pictures and our temporary licenses, he went on break. As he was walking out, he saw us in the waiting area, and he walked by to make sure we had gotten our pictures done.

This had to be the only time I have ever enjoyed going to the DMV.

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